Maruti Suzuki — Seat cover tear / worn purchased as accessory from Patel Motors Indore

rajanmandlik

from Savantvadi, Maharashtra

Address:

Indore, Madhya Pradesh, 452010

I have purchased Celerio VXI AT from Patel Motors, Indore on 9th November 2015. I have complained regarding seat cover that I purchased as accessory. The back side cover was torn from back side. I have not seen that at that time. When I noticed it I complain to Patel Motors verbally. But unfortunately I could not get any response. So please register my complain & resolve it.

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Maruti Suzuki India customer support has been notified about the posted complaint.

Dec 22, 2015

Updated by rajanmandlik In response to my complain of new purchased seat cover, which was found tear, Maruti Suzuki, give me a shabby & shameful solution with "Rafu", which is totally not acceptable to a customer.
Maruti Suzuki have to resolve the complain properly & should learn to treat with customers.

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Comments

rajanmandlik

from Savantvadi, Maharashtra

Day before yesterday I received a mail from Maruti Suzuki indicating that I have tear the seat cover & blaming to Maruti for that. What a way to behave with a customer & manipulation on your negligence, carelessness and poor workmanship during fitting of seat cover. With such attitude towards a customer Maruti can not survive.