Maruti Suzuki — Service costs

Address:

Chennai, Tamil Nadu, 600037

Dear Concerned, I ve given my service of ALTO 800 in Vijayawada, with Varun motors in 11/12-2015. The estimate for 20k service was approximately RS5000/- this is not at par with other dealer service in Tamilnadu. I have hence called customer care to check the costs, on an average. To my dismay I have noticed that your own customer care people dont know the service costs. I cannot understand whom to refer to as the number for operations in Hyderabad, which was given for reference is also not of any help. This is my third vehicle, and first with MARUTHI, the sole purpose of having owned a Maruthi is for the low costs of maintenance. Now the maintenance costs seems more than the promise delivered. If Maruthi is keen on looking at customers like me, this is a chance for their improvement. Am seriously disappointed with the way they are handling my issue. Rgds, Deepak