Maruti Suzuki — service related complaint

Address:

New Delhi, Delhi

Sir, I had handed over my Maruti ALTO car to Executive (Driver) of Maruti Competent Automobiles co.Ltd. Mehrouli for service as pickup facility.Driver Mr.Bharat Kumar pick my vehicle from my home dated 29/05/2015 at 10 am with good condition.After that I had received a confirmation call from service station by supervisor about vehicle service and payment I had give permission for the same. He assured me that I will got my vehicle at 5pm on 29/05/2015 after that when I call to service center at 5.30 pm I had got a message that my vehicle delivery will be done on 30/5/2015 (next day) at 10 am. But I have not receive my vehicle at scheduled time. which they assured me.After that I had make several call to Maruti service centre for my vehicle delivery but I have not get any satisfactory reply from their end.at 1pm I had received one call from Mr. Mahaveer supervisor that Battery of my vehicle is not good so change the same. but I had denied for the same because battery of my vehicle was in good condition when I handed over my vehicle for servicing. After that my vehicle drooped my home in a bad condition that vehicle is not started. so please lodge a complaint against guilt person and provide my vehicle/battery in good condition- SONIA JOY [protected]