Maruti Suzuki — Servicing of Maruti Swift VDI - HR51AE5295

Address:

Faridabad, Haryana

Kindly refer to my complaint dated 24th Dec 2014 which was addressed to Head Office regarding poor servicing and cheating with me by one of your service center ie TCS Auto World. The vehicle was sent on[protected] for servicing as well as claim of insurance.The vehicle was handed over to us on[protected] against the job card dated[protected]. i received a call from the service center on[protected] and i asked him whether he is competent to rectify and satisfy my query about this poor servicing.he did not reply but very next day a lady again called me and i repeated the same but she assured me that i am fully competent and enquiring this matter with Mr. Upadhay and GM of the service center. She assured me that she will collect a vehicle from my house to rectify all the defects in services. But i am again cheated by the same lady and no reply has still being received till date, i assume that the Maruti Udyog Lmt. which was used to take as a Symbol of integrity and unmatchable services has lost and has become a Company who is increasing dis-satisfied costumer. i asked her the following defects may be rectified but i am still waiting and hoping who will collect my vehicle - - Services were not satisfactory - Amount paid for replacement of parts but were not replaced - Manipulation by concerned department - Wind screen was broken by the labor staff - Power steering is not working - Brakes are not working properly, especially when it rains. - Vehicle was handled very poorly during the service - Most unsatisfactory work observed - Vehicle creating a noise from the rear part - Wheel cap was not properly fitted consequently one cap was removed on the way from dealership to residence. - Engine is making jittery noise. - Transmission system is spoiled, particularly reverse gear is not working - Inner part in Diggi was broken by your employees and they repaired with the aid of tape. It is again broken. - Replaced accessories were not given at the time of delivery. - Get it repaired immediately.