[Resolved]  Maruti Suzuki — SWIFT DZIRE VXI Heavy corrosion on body

Address:

Bharuch, Gujarat

CB/BCH/1411/14 14th NOV 2014 To, Manager, CUSTOMER CARE & COMPLIENTS MARUTI SUZUKI INDIA LTD. NEW DELHI Sub: Heavy corrosion on body of SWIFT DZIRE VXI car no GJ 16 AJ 9104 Dear Sir, I have purchased SWIFT DZIRE VXI from RAVIRATNA MOTORS PVT LTD – BHARUCH, GUJARAT on 25/07/2010. The details of car is asunder • Model : DZIRE VXI • Chasis no:281652 • Engine no: 1055622 • Colour: S .Silver • Car no: GJ 16 AJ 9104 On body of the CAR a heavy corrosion has been observed. Near petrol tank lid, corrosion has resulted in t a hole. It appears that SWIFT DZIRE VXI before delivery to me must have been damaged & after doing necessary repairing & colour touching work delivered to me.Heavy corrosion observed within 4 -4.5 years with MARUTI CARS is not a normal. The abnormal CAR which has been delivered to me must have be a damaged CAR, & after repairing& colour work delivered as new CAR. * Heavy Corrosion with hole near Petrol tank * Heavy corrosion on left side doors bottom, middle & top * Heavy corrosion on right side bottom, middle & top * Corrosion on DIKI & Bonnet I am attaching photographs of the heavy corrosion observed on the car. The photographs clears shows corrosion on the body of the CAR. Nine photos are attached. It is required to find out extent of damage before delivery of CAR to me & must be compensated by replacement. Hope necessary action will be initiated on immediate basis. Regards, Yours faithfully MEHTA CHIDAMBAR BIPINCHANDRA 130, AVDHOOTNAGAR SOCIETY NO1, OPPOSITE GREEN PARK SOCIETY, BHARUCH -392001, GUJARAT, INDIA. Cell no: [protected] Note: I am using MARUTI CARS since 1991, ( As a corporate customer) however never such abnormality observed.