[Resolved]  Maruti Suzuki — Uncertain Delivery of Car - Vague Resonse from Dealer

Address:

Patna, Bihar

Sir, I have booked a Maruti ALTO 800 Std car through VAU's Automobiles, Dak Bungalow Road, Patna-800001 on 17 Nov 2014. The car was not in stock on that date. I deposited Rs. 10, 000/- by cash vide Receipt No.9064 and I was assured that the car will be delivered within 10 days and I will be required to make full payment immediately on arrival of the vehicle in stock. Since then I have been enquiring from the Dealer every now and then without any definite response when or whether they will deliver the car. Each time one or other functionary keeps telling me to wait one or two weeks more. I am not even sure whether they have placed order with the manufacturer. There is complete vagueness in their response. Can the Company authorities intervene and provide a definite response regarding the position of my booking? Shree Prakash Keshava, [protected]