Maruti Suzuki — Unsatisfactory Response after service from Maruti Krish Service Center New delhi | |||
I booked my car Alto 800 Lxi for paid services (Pick and Drop facility) from 25 April 2015 with conformation from Krish Auto Services. They gave me time 8 a.m. but no driver came in my house and then at 9.15a.m. one driver called me that due to not get my correct number unable to call me to pick my car, even I booked my car 2 day before with given my house address and my mobile number and then I said it ok so You can come right now but he refused due to distance plus time. SO I told its O.K. I will do other authorized service center and than his supervisor called me and requested me that she will pick my car with other driver at 2 pm and return same day . So I agreed and when the new driver (Vinod) came, He told me I will pick that car but I will drop you tomorrow because to late, So I refused but again I called his supervisor Poonam, than she call the driver and assured that She will return today . Now the Driver Vinod gave me job card where Petrol meter was 3point and other thing but he told that it to late so difficult to return, I don't know than when the car serviced (May or may not be as a lay person not shown any thing) and returned to my home He told me that due to his effort the car was dropped other wise it will return tomorrow and not shown any thing and take money from me and where in Invoice when I checked written perfume prise but he told me, he forget ( It happened second time with me.) .Next morning I saw my petrol meter shows blinking means no petrol even I unable to go 2 to 3 k.m.and than I called him and he said I don't know call any where other higher person than I called engineer but he also told me I will call you with no satisfactory answer but still whole day no response than I called Poonam which was busy till 1.30 pm and when I told her she told me she will revert back, but no response. Now My question is this type of facility provided Maruti authorized service center KRISH, even they don't want to response, the prize of perfume as well petrol I lost, no body want to listen. Maruti authorized these type of service center where the person cheated customer and than don’t want to response. Was this information helpful? | |||
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