Maruti Suzuki — Very Poor Sevice Quality

Address:

Chittorgarh, Rajasthan

Dear Sir I got my free III service on 21.02.2015. The complaints written in the job card are not at all attended & my car is giving more problems than before it was not serviced. My music system ( WAGON R VXI) fitted by the company is still not working well. While using FM /AM undesirable sound is coming & while using horn it is heard in the music system itself. MY central locking on/off voice is not working well. While locking /unloacking the voice is very very low. I had given a complaint that central locking key is not working smooth, but it is the same as it was before service. Even the washing & cleaning quality is very bad that I can not explain by words. Music system complaint was written in I, II & III service but still unattended. Such kind of service provided by Bhatia Company is very shameful & puts a question mark on the coming association with Maruti The service incharge do not check the service quality at all & the customer is helpless.. Let me tell you that I had an ALTO earlier before Wagon R . I have chosen Maruti again due to it's quality & customer satisfaction & services. My car no. is RJ09CB0492 Hope you will look into the matter very seriously & with prompt action. Thanks Dear Sir It is just a reminder mail regarding poor service quality of my Wagon R (RJ09CB0492). My car was once taken to the workshop but practically no work done. My FM1/2/3 runs only on 102.9 which is not also always clearly audible. AM in the music system not working. Rewashing not done even after a visit to workshop on 26.02.2015. When talked to the service engineer on 26.02.2015 evening, the reply was that your complaint has been lodged & it will take a day for the reply. Still my car horn can be listened in the music system speakers. I do not understand why my vehicle was taken to workshop on 26.02.2015 as nothing done as per my complaint. Still till today no action has been taken . So practically no work done by Maruti Workshop even after sending the vehicle to workshop. It is just a wastage of petrol to the customer & burden of money to the customer . Such kind of service is given by Bhatia Maruti. Please look into the matter at the earliest as I still trust Bhatia Maruti for the services & response. Thanks a lot in anticipation.