Maruti Udyog Limited — Alto 800 LXI CNG Car

Address:

396230

Dear Sir/ Madam, I brought New Maruti Alto Lxi 800 CNG Car on 23rd December'2014, from Kataria Automobiles, Silvassa, Where is my car registration number DN - 09 - K -0118. After 1 Month facing some mechanical trouble and it has been sort out by said Car Dealer while after 2 /3 month my car engine start vibrate when AC is ON and changing gear on C.N.G and Petrol Mode too, again I make complaint they said it may be because of faulty C.N.G Gas but I change Gas but problem was not sort out again I ask them they took the car and after delivery my car engine getting automatically STOP even in AC and NON AC mode too and vibrating too and engine getting low pickup even in city run too and mileage getting low than before. they took my car 5 - 6 time and change couple of part such as AC Compressor and all but problem is still there, after that I complaint Maruti help line number, where is my complaint [protected] again I got call from Kataria Automobile, Silvassa these time they took the car 3 - 4 days and give me back but problem was not solved when I ask them they took again and after few days they informed me that Engine 1 and 3 rd Number head or Cylinder having problem and they want change it but if they are going to open the same then they must open My Engine which I refuse and ask them for Engine Replace and again make same complaint too Maruti but they are not ready too listen me. according to Warranty factor they must replace the Engine but not ready to do it and make me false promise every time. Since last 10 months I'm facing problem but no one listen my complaint. Once My engine will open I will face lots of technical problem in future. Finally I decide to make appropriate legal step through the consumer Forum. Please look after the matter as earliest. Thanks and Best Regards, Kalyan Arun Goswami Date: - 21/10/2015 Place: - Silvassa Mobile No.: - +91 - [protected] / [protected]