Maruti Udyog Limited — Customer are taken for a ride maruti service station & insuance company during flood at chennai

Address:Chennai, Tamil Nadu, 600067
Website:Indian consumer complaint forum

My car Ritz with Reg No KL 13 X 6352 was affected in flood at Chennai. I informed Vishnu Maruti Service center, Mylpore, Chennai. They toed The vehicle and informed me that water had entered the filter and engine to be cleaned.I have submitted all the required documents to Vishnu Maruti Service center, Chennai for insurance claim. Maruti Service center claiming that flood affected my car is classified as class “B” and Insurance surveyor claiming that flood affect is class “C’ since water is just above the wheels of the car. Both Maruti & Insurance are taking customers for a ride. After the period of 1 month, Maruti service center, Chennai has not given the quotation to Insurance company and they are unnecessarily passing the time. There is no written communication either by Maruti company or Insurance company. Hence, customers are kept in the dark. Maruti is scaring the customers by giving more quotation than the value of the cars. I request Maruti to Introspect the dealing of the badly affected flood customers of Chennai. K T Mohan. Contact no [protected]. Email. [protected]@ gmail.com
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