Maruti Udyog Limited — extra billing amount

Address:

Raipur, Chhattisgarh

Dear sir / madam this is to inform you that dated 1 may I got accidental in Bilaspur(c.g.) I have given my vehicle maruti swift vdi cg 04 HB 8320 in your service center behind r.k. mall GE road Raipur mr. mukhergy ( con.-[protected] ) has attended the vehicle dated about 5 to 10 may he has given 200452.rs. estimate no. is - es14000141 dated 13.05.2014 after then surveyor of the new India insurance co. mr. mehta has been done survey and said to mr. mukhergy ( con.-[protected] ) that the estimate is much below then damage so after dismantle please make final estimate. Since the IDV of the car was 2.68 lac so he said if liability of the company will cross 2.00 lac it will be total loss declare by the insurance company. then mr. mukhergy ( con.-[protected] )has done dismantle of the car and made final estimate amount of 300133.rs. estimate no.is same but he has given me estimate after 1 week. then I asked to mr. mukhergy ( con.-[protected] ) that it is very high estimate then he said mr. gupta company has policy to make 30 % above estimate Your cost will not cross than 2.00 lac to 2.25 lac after his assurance I allowed to servicing. Since in 3.00 lac estimate mr. Mehta seen the liability it was about to 1.6 to 1.8 so he also allowed to start the servicing but he said after this estimate he will not allow any expenses mr.mukhergi said same thing to mr. Mehta that cost will not cross above 2 to 2.25 lac and he started servicing I have to told to deposit amount so I have deposited 50 thd dated 21.05.2014.he also assured me to give delivery after 15 to 20 day. But after 2 month he used to tell me that servicing of your car is in process. Dated 15.07.2014 he has called me n said mr. gupta your car is ready but your expence is cross 2.5 lac it is around 3.00lac so I have deposited 2.40lac that day but he told me that some key decoding problem is existing so come tomorrow n get your car but he has not completed. Dated 31.07.14 when car was ready he produced the bill of amount 3.82 lac . In between he has not given any information about the expenses. So sir if your estimate was 3.00lac how it is possible to make bill of amount 3.82 lac.why your people has given estimate in starting. It is total negligence of your people. If I have told that expenses are about 4.00lac I will go through total loss. It is total responsibility of your company. I have misguided, cheated by the people of your company have taken gold loan to give you money but still I have not received my car I talked all your superior authority in Raipur. But they are not responding so I am going to take legal action against the company and also I will go in media that how you cheat the people. Thank you Shambhu gupta Raman mandir fafadih Raipur (c.g.) [protected] [protected]