Max Bupa — denial of my cashless approval

Address:

New Delhi, Delhi, 110027

Policy number:[protected]
Customer i'd:[protected]
Policy holder:honey saluja. Last year on 8july i have taken treatment. For the same problem how can my approval denied without giving any genuine reason. Ivhave problem. I have submitted document for that. Dr is ready to give me treatment for that problem. Company wants wat document clear us.