Max Bupa — False mediclaim policy

Address:New Delhi, Delhi, 110058

My parents have 16 Lac mediclaim policy with max bupa for 2 years now. My mother was diagnosed with multiple myeloma form of bone cancer and the doctors started their sessions of chemotherapy for 16 weeks. The so called insurance company rejected the claim straight away saying that we have hidden this disease prior to taking the policy. They simply are not understanding that if my mother suffers from cancer they why will we wait for 2 years to get the treatment done.

My Claim id is 159804.

The took 3 months to give their decision on the claim and finally rejected it. In the mean time we have sent over 9 Lacs already on the treatment and the so called insurance company MAXBUPA is least bothered and have taken no action what so ever. Also we lost fair bit of time as well as they took 3 months to give this false decision and we were sure that we would get help from them.

This in my view is utter non-sense and companies like these should be shut asap. My Claim id is 159804.
Was this information helpful?
No (0)
Yes (0)
Max Bupa customer support has been notified about the posted complaint.
Complaint comments 


Am trying to talk to a max bupa agent at[protected]...and cant get beyond registration of application form no.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    Max Bupa
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Max Bupa Phone
    +91 11 3090 2000
    +91 11 3090 2120
    +91 40 3325 1300
    Max Bupa Address
    B-1/I-2, Mohan Cooperative Industrial Estate, Mathura Road, New Delhi, Delhi, India - 110044
    View all Max Bupa contact information