[Resolved]  Max Bupa — Fraud company do not take its policy.

Address:Gurgaon, Haryana

I have a mediclaim of max bupa from last 2 yrs. Day before yesterday i felt problem in my chest and went to paras hospital in gurgaon. After all check ups hospital discharged me yesterday and filed the bill to max bupa at 4 p.m. Now its been a whole new day i am spending in hospital and claim is not settled yet. I has to spend an extra night in hospital only because the people of max bupa who are carrying out my process left the process immediately when it reached 9 p.m knowing that somebody is waiting for discharge in hospital. Today in morning i asked my hospital tpa deppt. That why it getting that much late is discharge. Thay said that from last 1 day max bupa is negotiating on the bill amount with the hospital. This is very shameful of max bupa that knowing there customer is spending an extra night in hospital they are still hungry for the discount. I am still in hospital waiting for the approval and may be call polish in an hour to settle with max bupa. Its my 1st and worst experience with max bupa and will never suggest anybody to buy there services.
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Aug 8, 2021
Complaint marked as Resolved 
Max Bupa customer support has been notified about the posted complaint.
Complaint comments 


Dear Mr. Naveesh Sharma,

At the outset, we regret that the services at Max Bupa have not been to your satisfaction.

As per your telephonic conversation with our customer team, we would like to inform you that your pre-auth request has been approved.

Also, we request you to kindly submit the required documents so that we can process your claim request at the earliest.

We believe your issue has been resolved successfully and we once again apologize for the inconvenience caused.

Do let us know in case of any further queries on our Toll-Free number[protected] or write us at [protected]@maxbupa.com.

All our endeavors is towards high customer satisfaction and we work relentlessly to achieve the same.

Thank you for writing to us.

Many Thanks,

Team Max Bupa.
True...even i was unable to claim my amount

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