Max Bupa Health Insurance Co. Ltd. — Harassment to Senior Citizen for Cataract operation | |
Dear All, I am forced to write my complaint in open forum and thank you for giving me this platform. I am a Senior Citizen holding MAXBUPA Health Insurance for over 2 years paying a premium @ rate what MAX BUPA increases every year, hoping that will come to my help when I need. I was advised by Doctor CATARACT operations for both eyes, after reviewing the policy and also confirmed with a call center about I going ahead with operations and MAX BUPA terms and condition are met, the answer was given me YES but when I proceed with the claim process for Rs. 27000.00 companies out rightly rejected the claim. I don't know how I can run from pillar to post for this claim being not kept well. I tried to write many emails and also wrote to the grievances Redressal team but no positive response. I request for your assistance how can I proceed, and had a waiting period 2 years as hold period. Thanks, Santosh Bhatia Was this information helpful? | |
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Comments
Dear Shivendra Bhatia,
As we still haven't received your contact details, we shall not be able to take the conversation forward on this platform. However if you require any further assistance, we request you to call us on our Toll Free number[protected] or write to us at [protected]@maxbupa.com.
Many Thanks,
Team Max Bupa
As we still haven't received your contact details, we shall not be able to take the conversation forward on this platform. However if you require any further assistance, we request you to call us on our Toll Free number[protected] or write to us at [protected]@maxbupa.com.
Many Thanks,
Team Max Bupa
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We regret the inconvenience caused to you. We request you to send in your contact details and our customer care team will get in touch with you at the earliest.
Many Thanks,
Team Max Bupa.