Max Bupa — Health Insurance Policies cancelled without notice without genuine reason

Address:Niva Bupa Health Insurance Company Limited, 3RD Floor, D 59/105-36, Kuber Complex, Rathyatra Chauraha, Varanasi, Uttar Pradesh - 221010

They have mentioned and I am quoting them "member did not disclose the medical history related to hepatomegaly in USG report hence the policy was issued basis the information was shared by policy holder at policy inception".

1. USG Report which they are talking about was done, funded, coordinated by Niva Bupa itself. (I have attached the email where I received this report from Niva Bupa Only and you can see it's page number 4)
2. My Policy Document shows this history as part of Pre-Existing Disease. ( I have attached my policies so that you can verify that Niva Bupa response is malafide and factually incorrect)
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Max Bupa customer support has been notified about the posted complaint.
Feb 03, 2022
Updated by Vicky Dodwani
Niva Bupa- Policy Number : [protected] and [protected]
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