Max Bupa — New Policy - Portability option

Hi,

I had a completely bad experience with Niva Bupa company. I asked for a portability option from my existing insurance to Niva bupa. They said we will cover all the disease from day one and when they came to know about hernia repair the employee calls me and says we cannot port your policy since you will pay less premium and you will claim more from us. You can do the repair from your previous insurance company and then come back to us.

Why are they cheating people with the portability terms. If you want to play safe game then why using portability terms.