Max Bupa — Not claiming my reimbursement claim

Its been around 6 month and i have not got any information about my insurance policy claim .once my claim was rejected with no appropriate reason . i gave complaint and 2nd time they said it is in process and u will get to know on 5th of december. i am very dissapointed .they said the claim will be reimbursed within 1 or 2 months but now its more then 6 months. these insurance companies are fraud just making money. till now i have not got any notice regarding my claim from max bupa about rejection or anything. i had issued this policy on[protected] and the validity of policy is 1 year which is going to end within few days. i request please go through this policy .their help line numbers never attain any call. reason is irrelevent i have all the proof against this rejection. i just want my claim money to be imbursed to me as soon as possible. i am sending both copies of sonography report of before taking policy and after taking policy so that you all get clear and relevent reason.

policy no:50052300
policy holder name: amita rajitram yadav
Diagnosis / Treatment: Appendicitis
Disallowance reason : As per the submitted documents pre-existing condition is evident. Patient is having H/O similar complaint since one year prior to policy. Therefore, claim stands repudiated under per T&C Clause, 2.1.2 A (i)
Claim No : [protected]
Mobile No : [protected]
Date of Admission: 31/03/2020
Date of Discharge: 03/04/2020