Max Bupa — Refund of 9,171 for Customer ID [protected]

A simple reversal request has not been completed after 6 weeks of follow-up, a technical failure from @MaxBupa has taken weeks of my time and after all the frustrating follow up the issue is not solved. The call center is acknowledging the due amount but has been incapable of solving it with a "technical glitch" as an excuse.

The total amount to be refunded is INR 9, 171 (8, 337+834) for the product ReAssure with reference customer ID as [protected] and Application Form No as[protected]. This is one of the worst insurance experiences I had. I would like to request a full refund.