Max Bupa — Reimbursement Claim Denied | |
Due to Covid, my wife mrs. Nishu Gupta got admitted in hospital (The Medicity) in Panipat on 27th April 2021, as there were no availability of oxygen bed in any hospital of Delhi. Since this hospital is not in cashless empaneled hospital with MaxBupa, but since it was emergency i had no choice i had to admit my wife due to breathlessness and shortage of oxygen level. I intimate maxbupa about her hospitalisation by providing all necessary first hand details. My Wife discharged from hospital on 1st of May 2021, hospital send me documents after 2 weeks which i submitted to maxbupa through online portal. After few days i got email that few documents are missing or incomplete, i requested hospital and they provided it again. I again submitted all the necessary documents. Now maxbupa rejected my claim saying documents are incomplete. But in my best of knowledge all documents are completed from my side. Now neither the hospital is helping me nor maxbupa. During this pandemic i lost my mother, my wife in ICU for 5 days and paid what ever demanded by hospital, but when i need my medical policy to be use maxbupa is not helping me at all and they are just adopting some dirty ticks, so that they don't have to pay the claim. Attaching some documents for your reference. Kindly help. Was this information helpful? | |
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2 Comments | |
Comments
My Husband was hospitalized due to covid. There was no cashless facility available and we intimated hospital om the day of hospitalization. We have submitted all the documents as and when they requested. All the documents are valid. Just to aviod paying the claim amount max bupa is beating around the bush. After two months they have rejected our claim without even specifying the reason.
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My Husband was hospitalized due to covid. There was no cashless facility available and we intimated hospital om the day of hospitalization. We have submitted all the documents as and when they requested. All the documents are valid. Just to aviod paying the claim amount max bupa is beating around the bush. After two months they have rejected our claim without even specifying the reason.
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