[Resolved]  Max Bupa — Reject my mother claim

Address:Surat, Gujarat

My self Dharmesh Gotawala.i claim for my mother amount 32919. but it has been rejected by maxbupa company. reason is that my mother went out from the hospital but it is not true.i am already send doctor certificate but again it has been rejectded for same reason ... so i am going consumer court for case to maxbupa company...
Was this information helpful?
No (0)
Yes (0)
Aug 7, 2021
Complaint marked as Resolved 
Max Bupa customer support has been notified about the posted complaint.
Complaint comments 


Dear Mr. Dharmesh Gotawala,

We regret the inconvenience caused to you. We request you to send in your contact details and our customer care team will get in touch with you at the earliest.

Many Thanks,
Team Max Bupa
Dear Mr. Dharmesh Gotawala,

We are keen to resolve your issue; we have not yet received your contact details and are awaiting your reply at the earliest.

Many Thanks,
Team Max Bupa
Dear Mr. Dharmesh Gotawala,

As we still haven’t received your contact details we shall not be able to take the conversation forward on this platform. However if you require any further assistance we request you to call us on our Toll Free number[protected] or write to us at [protected]@maxbupa.com.

Many Thanks
Team Max Bupa
MY CONTACT NO IS [protected]

POLICY NO:[protected]

CLAIM NO:136056
Mr. Dharmesh Gotawala,

At the outset, we regret that the services at Max Bupa have not been to your satisfaction.

As per your telephonic conversation with our customer team, we would like to inform you that your claim had been reviewed by our team of doctors. As mentioned earlier, we still maintain our stand of not being able to honor the mentioned claim basis the verification report and patient statement.

Do let us know in case of any further queries on our Toll-Free number[protected] or write us at [protected]@maxbupa.com.

All our endeavors is towards high customer satisfaction and we work relentlessly to achieve the same.

Thank you for writing to us.

Many Thanks,

Team Max Bupa.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    Max Bupa
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Max Bupa Phone
    +91 11 3090 2000
    +91 11 3090 2120
    +91 40 3325 1300
    Max Bupa Address
    B-1/I-2, Mohan Cooperative Industrial Estate, Mathura Road, New Delhi, Delhi, India - 110044
    View all Max Bupa contact information