[Resolved] Max Life Insurance — insurance premium paid but company denied | |||
Respected sir, I have a insurance policy with Max Life Policy Number[protected]. i have paying the premium every month with standing instruction of my American Express Credit Card. in September Months this insurance company charged two time policy premium i have demand to the company how you deducted two time premium they have refund one payment. after that in October insurance company not given instruction to my bank to paid premium so it was not deducted after that they have sent instruction in 20 November and this amount have been deduct from my account and now the insurance company claimed that this premium not received and bounce on 3rd December. but according to the statement of my bank it have not refunded and pour in the account of the insurance company. i have many time mailed and called to company they have every time harass me and not want to solve my problem. Pls sir kindly solve my problem and need necessary action against of this type of insurance company, Bank statement attached. Regards Arihant jain mob-[protected] Was this information helpful? | |||
Feb 23, 2019 Complaint marked as Resolved Max Life Insurance customer support has been notified about the posted complaint. Verified Support Jan 21, 2019 Max Life Insurance Customer Care's response Dear Arihant, Further to our emails dated Dec 28, 2018, Jan 15, 2019 & Jan 17, 2019, we once again confirm you that our decision remains the same on the matter. For further clarification, kindly contact your bank branch. Also, incase you are not satisfied with our response, you may approach the Insurance Ombudsman for your region located at- Office of the Insurance Ombudsman, Jeevan Nidhi-II Bldg., Ground Floor, Bhawani Singh Marg, Jaipur - 302005. Regards, Team Max Life Insurance | |||
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+91 11 2693 3610
Max House, 1 Dr. Jha Marg, Okhla, New Delhi, Delhi, India - 110020
This is to inform you that please remove my PAN - AKKPT5593K from your portal so that I can transfer my SP code.
Request you to kindly do the needful.
Thanks in Advance
Thanks & Regards
Fiyon Tandel
[protected]
Mail id- [protected]@gmail.com