[Resolved] Max Life Insurance — not received insurance policy

Ranjeet10

from Patna, Bihar

Address:

Sonipat, Haryana, 131001

Dear sir
I had paid through neft from my hdfc bank 15000/- dated 08/03/2018 in account company nmae max life, a/c no.[protected], ifsc code-barb0arjung, brach - arjunganj for od limit from citi bank (Loan against insurance bond), then 35000/- dated 09/03/2018 & then 15500/- dated 13/03/2018 total= 65500/- as telephonic talk had with citi bank executive mr. Rohit & assistant manager mr. Aaditya mob. No.[protected], [protected], [protected], [protected]. But till date i have not received any insurance policy/od limit or refund total amount rs.65500/-
Need your help for refund thre amount. Kindly take an earlier action & suggest me asap.
Regards
Ranjeet kumar

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Apr 26, 2018

Complaint marked as Resolved

Max Life Insurance customer support has been notified about the posted complaint.

Verified Support

Mar 21, 2018

Max Life Insurance Customer Care's response Dear Ranjeet, The inconvenience caused is deeply regretted. Our customer representative would like to speak to you to have more clarity on the issue and suggest a the way forward. Kindly share your policy and contact details. In future you may reach us directly by writing at [protected]@maxlifeinsurance.com and mention ticket no[protected] in the subject line of your mail.

Regards,
Max Life Insurance.

Mar 26, 2018

Updated by Ranjeet10 Dear Sir
Till date I have not received any insurance policy. I have only company a/c no. in which amount neft...
company name max life, a/c no.[protected], ifsc code-barb0arjung, branch - arjunganj & person name citi bank executive mr. Rohit & assistant manager mr. Aaditya mob. No.[protected], [protected], [protected], [protected].
Waiting for your earlier response.
Regards
Ranjeet Kumar
[protected]

Verified Support

Mar 26, 2018

Max Life Insurance Customer Care's response Dear Ranjeet, We did not receive your policy no. / contact details which would have helped us respond to your query. You may write to us at [protected]@maxlifeinsurance.com and we will respond to your query.

Regards,
Max Life Insurance.

Mar 27, 2018

Updated by Ranjeet10 Dear Sir
I had sent email on mail id [protected]@maxlifeinsurance.com, Kindly check & revert asap.

Regards
Ranjeet Kumar