[Resolved] Maxbhi / Elcotek Telecom — Purchase order cancelled-Money not returned back | |||||
I have ordered for Fuzizone fire Battery for Mobile on 18/12/16, the details are:- Battery for Fujezone Fire CODE: ET-BATTERY-138320 e-Wallet Price:302 301.56 Rs. 1 301.56 Rs. Summary BarCode Total weight: 0.2 Kg Payment method: Credit Card, Debit Card, Net Banking (CCAvenue Online Payment Gateway) Shipping method: Blue Dart Express Ltd. Subtotal: 301.56 Rs. Total: 301.56 Rs. They sent the following status of order:- Date Action 21/12/2016, 05:14 PM Status Change Refund to bank - Cancelled 20/12/2016, 05:02 PM Status Change Cancelled - Refund to bank 20/12/2016, 01:21 PM Status Change Refunded to eWallet - Cancelled 20/12/2016, 01:21 PM Status Change Under Process #1 - Refunded to eWallet 20/12/2016, 11:23 AM Status Change Approved - Under Process #1 18/12/2016, 02:48 PM Status Change Incomplete - Approved Already 10 days over but didn't refund the money-Rs301.56 so far After leaving Msg they just saying to see the status in the sent link which was repeating same thing. So kindly do the needful, -R.V.S.N.S.Ramachandrudu Was this information helpful? | |||||
Jan 2, 2017 Complaint marked as Resolved After giving complaint to Indian Consumer complaint forum, immediately M/S of maxbhi .com apolized and asked my article id no. and email address through [email protected] and said that they would deposit the amount within 48hrs & did the same.they did not call me on phone. Actually, they know my email address and article id no. also . Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint. Verified Support Dec 30, 2016 Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.
Dec 30, 2016 Updated by romalaramachandrudu I am here with submitting my order id:399175 for fuzizone fire batterry orderered on 18/12/2016 paying Rs 301.56 thru"SBI debit card.Let me see how long you will refund my money back in to my account  Verified Support Dec 31, 2016 Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. RVSNS Ramachandrudu Sir, , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order ID #399175 with maxbhi.com. Your complete amount has been refunded from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
| |||||
 5 Comments | |||||
Comments
When will I get a reply on my complaint ??
https://www.consumercomplaints.inmaxbhi-elcotek-telecom-refund-money-to-paytm-through-which-i-paid-instead-of-your-e-wallet-c1457857
https://www.consumercomplaints.inmaxbhi-elcotek-telecom-refund-money-to-paytm-through-which-i-paid-instead-of-your-e-wallet-c1457857
I wanna cancel my order #40202
and my reference #[protected]
i have got it from another web site.so thats why i wanna cancel my order.
and wanna my refund back. thank you.
and my reference #[protected]
i have got it from another web site.so thats why i wanna cancel my order.
and wanna my refund back. thank you.
My order number # 630224
I order is Asus ear phone but my hand recive other other company ear phone.
Pls return this product.
I order is Asus ear phone but my hand recive other other company ear phone.
Pls return this product.
Order #[protected]/09/2017, 01:10 PM) Status: shipped
Touch Screen Digitizer for Honor 6X - Black sir, i would like the above mentioned product to be replaced with the product of following details-Order #[protected]/09/2017, 10:39 PM)
Touch Screen Digitizer for Honor 6X - Black sir, i would like the above mentioned product to be replaced with the product of following details-Order #[protected]/09/2017, 10:39 PM)
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
51%
Complaints
1616
Pending
0
Resolved
820
+91 75 3300 6661
+91 11 2580 1110
+91 11 2580 1111
318, 3rd Floor, Network Plaza, Saraswati Road, Karol Bagh, New Delhi, Delhi, India - 110005
Dr.Ramachandrudu