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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
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24%
Complaints
231
Pending
0
Resolved
54
+91 11 3090 2000
+91 11 3090 2120
+91 40 3325 1300
B-1/I-2, Mohan Cooperative Industrial Estate, Mathura Road, New Delhi, Delhi, India - 110044
At the outset, we regret that the services at Max Bupa have not been to your satisfaction.
As discussed with our customer service team, we would like to inform you that to add your baby in the existing policy, you may pay the additional premium amount.
Also, we would like to inform you that as per the terms and conditions, the cancellation of your policy comes under “Customer Induced Cancellation” and accordingly your refund amount will be your last premium amount. Post your confirmation we would proceed further with the cancellation and refund.
We once again apologize for the inconvenience caused.
Do let us know in case of any further queries on our Toll Free number[protected] or write us at [protected]@maxbupa.com.
All our endeavors is towards high customer satisfaction and we work relentlessly to achieve the same.
Thank you for writing to us.
Many Thanks,
Team Max Bupa.