[Resolved] Mcdonald — Not yet received the refund and customer support is not serviceable

[Resolved] Mcdonald — Not yet received the refund and customer support is not serviceable

A alameenabdulk

On 11 july 2020 I was placing order for take away from mc delivery app and the order failed and payment got deducted, so i placed a new order from my husband's phone, And the order got confirmed. After few minutes the order that showed failed in my cell also got confirmed as well. So in total 2 orders. So I cancelled the order on the spot by calling the take away store. Order no. Cen-DL[protected] But it's been more then 1.5 months now and i have not received the refund yet. Also the customer support is not serviceable +1 photos Was this information helpful? No (0) Yes (0)
Aug 9, 2021 Complaint marked as Resolved McDonald's India customer support has been notified about the posted complaint.
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McDonald's India Customer Care

from Hisar, Haryana

Verified Support

Dear Customer(Alameenabdulk),

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your email id, contact number and store's location along with your detailed concern at [protected]@mcdonaldsindia.com and our team will take this ahead.

Regards,
Team McDonald's