Mcdonald's — Horrible Burgers

Address:

New Delhi, Delhi

I ordered 2 Chicken burgers today at 1 pm. The bread was broken and the chicken patty, which should be crisp, was too soft. The lettuce was as stale as it was kept for 5 days without a fridge. While my kids ate one, when I tasted the other one, I was shocked and returned it to the manager, who wanted to talk to me but I refused as I knew it would achieve nothing but 2 free burgers. That's not my aim. As a restaurant, Mc Donalds needs to get it right. They have lost the art of making burgers. Or maybe to be quick they serve us stale burgers. This is not the first time that this has happened. Earlier also the french fries were horribly stale and soft as if they were fried and kept since long. I don't know the solution and don't know if they will change or not but I need to let people know the quality and standard of food being served to us.