Mcdonald's India — about refund of money

Address:New Delhi, Delhi, 110016

On sunday evening (20/7/2018) at dlf mall, saket, i ordered two mc veggie with extra cheese and one coke. The total amount of the bill was 315. I swiped my atm but i didn't get the receipt so i did it once again but the machine didn't give me the print. The staff present their said that the card is not working, so i used another card for the transaction and at last the bill got printed from the machine. The problem is i have swiped 2 cards (1st card twice and the 2nd one once) and money got deducted each time. I showed the transaction sms to the staff and the head told me that i'll get the refund within 72 hours, but till the date i didn't get any refund money. My bill was 315 and the staff took it thrice (Total 945). That was not my mistake so i want my money back at any case. That place is very far from my place and i am unable to go there once again and i told the staff about it but he said that the i'll get the refund at any case.
Was this information helpful?
No (0)
Yes (0)
McDonald's India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Archishmati,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id, contact number along with your detailed concern at [protected]@mcdonaldsindia.com, and our team will take this ahead.

Regards,
Team McDonald's
I'm Uday Kant Mishra . I had worked in MacDonald at Phoenix United Mall in 2011. I'm waiting for my PF .
My crew id was 26975.

I need my Pf
Please help me.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    McDonald's India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    1406
    Pending
    294
    Resolved
    402
    McDonald's India Phone
    +91 11 2460 4047
    McDonald's India Address
    Head Office, 13A, Jor Bagh Market, New Delhi, Delhi, India - 110003
    View all McDonald's India contact information