[Resolved]  Mcdonald's India — Amount deducted from Google pay but still bill desk team ask me to pay bill again thrugh card

Address:Survey No 365 Parts No 1/2 1/3 1/4 1/5, Old Mumbai Pune Road, Dapodi, Pune - 411012 (Near Pcmc)

On 7th Dec 2020 I have paid my order bill 368.98 through google pay. Amount was deducted from my account still biller ask me to pay again through debit card.
So totally I paid 368.98 rupees +368.98 rupees. Please refund me 368.98 rupees.
Transaction ID for Google pay is :
CICAgKDD0KuCUA
Please refer attached screenshots for reference.
Contact number :[protected]
+2 photos
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Aug 12, 2021
Complaint marked as Resolved 
McDonald's India customer support has been notified about the posted complaint.
Verified Support
Dec 09, 2020
McDonald's India Customer Care's response
Dear Hrushikesh,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id and store's location along with your detailed concern at [protected]@mcdonaldsindia.com, and our team will take this ahead.

Regards,
Team McDonald's
Complaint comments 

Comments

Team could you please reach me on my mail ID : [protected]@gmail.com
I an unable to check your mail ID.
McDonald's India Customer Care's response, Dec 12, 2020
Verified Support
Dear Hrushikesh,

We are sorry to hear this. We would request you to please share your store's location along with your detailed concern at [email protected], and our team will take this ahead.

Regards,
Team McDonald's
Hello,

I have sent a mail to your team on [protected]@mcdonaldsindia.com at 16 Dec 2020 from my mail ID [protected]@gmail.com . But still didn't receive any response from you. It's a very time consuming process. Also the customer service is not satisfactory of Macdonalds India.
Please contact me on [protected].

Ragards,
Hrushikesh S

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