[Resolved] Mcdonald's India — burger not as mentioned.

Chaman Chowdhary

from Kolkata, West Bengal

Address:

Sakore nagar, Pune, Maharashtra, 411014

I am attaching the images of my bill and the order I received.
You can see that I have ordered mcsaver Mexican Aloo tikki meal.
What I have got...well god knows because it should have the jalapenos.
This is not the first time this has happened...
Attaching second burger image from a order approximately 2 weeks before.
The burger isn't the same quality of what we get in the restaurant.

+2 photos

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Aug 7, 2021

Complaint marked as Resolved

McDonald's India customer support has been notified about the posted complaint.

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Comments

McDonald's India Customer Care

from Hisar, Haryana

Verified Support

Dear Chaman,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id, contact number along with your detailed concern at [protected]@mcdonaldsindia.com, and our team will take this ahead.

Regards,
Team McDonald's

Chaman Chowdhary's [Complaint's author] reply, Aug 12, 2019

Email address is wrong.