[Resolved] Mcdonald's India — cockroach leg in the drink

Sayali Parab

from Mumbai, Maharashtra

Address:

C 403 Shyam Valley Flats, Ahmedabad, Gujarat, 382330

Sir,
I came to eat at chankeda ahmedabad i would like to complaint regarding the insect leg in my drink. They are least concern even after talking to the on shift manager mr ayaz shaikh, i have been just sitting here since when. I had a word with mr ayaz and he accepting that he it was their fault and it was there in the glass. This is your standard of hygiene.
I'm going to take this forward.
I have attached the insect leg and the bill of my order. I need to know what action has been taken on this because this is a serious concern about the health and the name of your company.

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Aug 9, 2021

Complaint marked as Resolved

McDonald's India customer support has been notified about the posted complaint.

Jul 29, 2019

Updated by Sayali Parab Sir,
I came to eat at Chankeda Ahmedabad I would like to complaint regarding the insect Leg in my drink. They are least concern even after talking to the on shift manager Mr Ayaz Shakh, I have been just sitting here since when. I had a word with Mr Ayaz and he accepting that he it was their fault and it was there in the glass. This is your standard of hygiene.
I'm going to take this forward.
I have attached the insect Leg and the bill of my order . I need to know what action has been taken on this because this is a serious concern about the health and the name of your company.

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Comments

McDonald's India Customer Care

from Hisar, Haryana

Verified Support

Dear Sayali,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id and contact number along with your detailed concern at [protected]@mcdonaldsindia.com, and our team will take this ahead.

Regards,
Team McDonald's