Mcdonald's India — Coke is being provided in unwashed plastic glasses

Address:1st Floor, Kukke Plaza, Akshayanagar, Bengaluru, Karnataka 560068

I went to mc donald’c 1st Floor, Kukke Plaza, Akshayanagar, Bengaluru, Karnataka 560068, there i found that when they have the coke to me in plastic glasses i have seen a white layer of wax/ oils and i showed to the employee as well then she said ok i will give you in another plastic glass. When she provided in another glass i have seen same whitish layer and showed to her as well, then she called their manager and i showed tohim as well. Then i said why you are not providing coke in dispostable mcdonald glasses. He said those glasses are just for take away customers. Then i requested them to provide coke in disposable glasses and they did same. Then i showed to both of them and said now that layer is not visible may be your glasses are not washed properly.

This is not good. We trust and go to branded restaurants so that we can get good quality hygienic food but if they provide their food and beverages in unwashed glasses than that it not hot. Please analyse it and try to fix asap.
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McDonald's India customer support has been notified about the posted complaint.
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Dear Malkeet,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your contact number at [protected]@mcdonaldsindia.com, and our team will take this ahead.

Regards,
Team McDonald's
[email protected]'s [Complaint's author] reply, Nov 11, 2022
phn no 9592101593
Dear Malkeet,

Thanks for sharing the details with us. Please be assured that we are working on your problem and we will get in touch with you at the earliest to resolve it.

Regards,
Team McDonald's

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