[Resolved] Mcdonald's India — Customers getting suffocated in the restaurant due to no AC

chef Nikhil Paul

Sep 18, 2022

Address:	Sy No 59/8, Rainbow Mall Kharkhana Road, Cantt, Secunderabad, Telangana 500009
Website:	www.mcdonaldsindia.com

This complaint is regarding one of your branch located in Sy No 59/8, Rainbow Mall Kharkhana Road, Cantt, Secunderabad, Telangana 500009 and my order number is 169, 170 order date[protected]. There is no AC and no any way of air circulation in the restaurant. Our bill consists of the AC charges as well so the company has to provide it and if there is any repair work required then first it has to be done and then only open the restaurant, When asked for the AC, staff from this branch have spoken very rudely to have it without ac or to get out.

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Oct 21, 2022

Complaint marked as Resolved

McDonald's India customer support has been notified about the posted complaint.

Verified Support

Sep 19, 2022

McDonald's India Customer Care's response Dear Nikhil,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id and contact number at [protected]@mcdonaldsindia.com, and our team will take this ahead.

Regards,
Team McDonald's