[Resolved]  Mcdonald's India — Deficiency in service

Address:Plot No 1278, Suyog Plaza, Jangali Maharaj Rd, opposite CakeShahi Cake Shop, Deccan Gymkhana, Pune, Maharashtra 411004

Today i.e. 6th July 2022 at around 5:50pm we noticed a dead fly in fries of our McAloo Tikki Meal. As soon as we noticed we went to the present authority and got our meal exchanged after they took a photo which was evidence of deficiency in service. Later on when we asked them for the said picture (evidence) they completely refused to give the evidence by saying that they destroyed the meal as well as the picture which was the evidence from the authority's device.
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Aug 9, 2022
Complaint marked as Resolved 
McDonald's India customer support has been notified about the posted complaint.
Verified Support
Jul 08, 2022
McDonald's India Customer Care's response
Dear Sanika,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id, contact number and store's location at [protected]@mcdonaldsindia.com, and our team will take this ahead.

Regards,
Team McDonald's
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