[Resolved] Mcdonald's India — Didn't get refund | |
I had placed an order on Mac Donalds application on 23rd September 2021. Twice the order did not go through but money got deducted from my account, 683 rs each time; total 1366 rs. It has been over 2 days but I have still not received my money back. I have mailed the customer service 2 times, but still no solution. I am attaching screenshots in which one is showing refund initiated but I didn’t get and one is showing only payment is successful but order didn’t place.
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Sep 25, 2021 Complaint marked as Resolved There is no step taken by MC Donald company McDonald's India customer support has been notified about the posted complaint. Verified Support Sep 26, 2021 McDonald's India Customer Care's response Dear S.K.Jadav, We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id, contact number and store's location at [protected]@mcdonaldsindia.com, and our team will take this ahead. Regards, Team McDonald's Verified Support Sep 29, 2021 McDonald's India Customer Care's response Dear S.K.Jadav, Kindly share your Email Id, contact number and store's location at [protected]@mcdonaldsindia.com, and our team will take this ahead. Regards, Team McDonald's Verified Support Oct 01, 2021 McDonald's India Customer Care's response Dear S.K.Jadav, We are unable to track your details, So please share it back on DM. Regards, Team McDonald's | |
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