[Resolved]  Mcdonald's India — Didn't get refund

I had placed an order on Mac Donalds application on 23rd September 2021. Twice the order did not go through but money got deducted from my account, 683 rs each time; total 1366 rs. It has been over 2 days but I have still not received my money back. I have mailed the customer service 2 times, but still no solution. I am attaching screenshots in which one is showing refund initiated but I didn’t get and one is showing only payment is successful but order didn’t place.
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Sep 25, 2021
Complaint marked as Resolved 
There is no step taken by MC Donald company
McDonald's India customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2021
McDonald's India Customer Care's response
Dear S.K.Jadav,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id, contact number and store's location at [protected]@mcdonaldsindia.com, and our team will take this ahead.

Regards,
Team McDonald's
Sep 27, 2021
Updated by S.K.Jadav
Give me the email Id where I have to E mail. " [protected]@mcdonaldsindia.com " is not working
Verified Support
Sep 29, 2021
McDonald's India Customer Care's response
Dear S.K.Jadav,

Kindly share your Email Id, contact number and store's location at [protected]@mcdonaldsindia.com, and our team will take this ahead.

Regards,
Team McDonald's
Sep 30, 2021
Updated by S.K.Jadav
I already shared my all details on [protected]@mcdonaldsindia.com
Verified Support
Oct 01, 2021
McDonald's India Customer Care's response
Dear S.K.Jadav,

We are unable to track your details, So please share it back on DM.

Regards,
Team McDonald's
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