[Resolved] Mcdonald's India — Double debits of food ordered.

MeetJoe

from Delhi, Delhi

Address:

A-79 A Savoy Suits, Sector 16, Noida, Uttar Pradesh 201301

Payment was done first by UPI (HDFC using paytm app) and then with Paytm wallet. First one was debited from my ac but said "failed payment" as per the pickup boy in the drive-in.

The payment is yet to be refunded despite paying a visit to the outlet and waiting for 20 days as suggested by the outlet.

I am not having the invoice but can show you part of the statement.

Request you to resolve it at the earliest.

28/11/20 UPI-MCDONALDS-MCDONALDS.[protected]@HDFCBANK-HDFC[protected]-NA

[protected]

₹ 385.36

Hope the details are sufficient for you to track.

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Aug 9, 2021

Complaint marked as Resolved

McDonald's India customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2020

McDonald's India Customer Care's response Dear Customer(Meetjoe),

Thanks for writing to us. Your delight is very important to us. Kindly share your email id, contact number and store's location along with your detailed concern at [protected]@mcdonaldsindia.com and our team will take this ahead.

Regards,
Team McDonald's