I have visited to koparkhairne macd i'm a regular customer of that store... 1st time experience i have ordered medium meal and 2 coffee with coke we were 3 people when i asking for repeat coke thr told me sharing is not allow i agree but the way they said this was very much insulting i didn't said anything do you people think i'm fool have taken 2 coffee and one coke and we were 3 people, if i'm drinking coffee then why i'll drink sharing of coke... Second experience was very pathetic manager was very rude don't know how to talk with the customer my bill no was 177, 163 have order 2 meal with coke and one meal with coffee coffee was chilled and tasteless i have given complaint abt this manager was not agreeing coffee was chilled then i told her to taste it then she has given me replacement for that after that i visited to repeat the coke as i'm regular customer of macd i visited to bandra linking rd outlet thr is no limitation for drinks if i have taken drinks then i can take unlimited but here she told me the drink is not unlimited the is a limit for that in front of every one i felt very insulting if the is some rule like this then they should say us while billing not after billing very bad service of koparkhairne balaji macd very much disappointed with the services and staff i hope you people will take some action against this complaint
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Aug 8, 2021
Complaint marked as Resolved
McDonald's India customer support has been notified about the posted complaint.
We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id, contact number along with your detailed concern at [protected]@mcdonaldsindia.com, and our team will take this ahead.
We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id, contact number along with your detailed concern at [protected]@mcdonaldsindia.com, and our team will take this ahead.
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We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id, contact number along with your detailed concern at [protected]@mcdonaldsindia.com, and our team will take this ahead.
Regards,
Team McDonald's