Mcdonald's India — Found hair and a small piece of plastic in one of food item from McDonalds : md choc brownie

Dear Sir/ maam,

On 12th aug, 2023, i had placed online order from McDonald’s sector 35c chandigarh via a Swiggy. I found a tiny human hair and a pièce of plastic in one of the food item called Md Choc Brownie .

Already i have taken 1-2 bite of the food but suddenly when i found hair which was stuck in the brownie, my mood got spoiled and was shocked that McDonald’s can provide such food, its unbelievable for me . Sooner i start checking it, i found a pièce of plastic which i immediately record video for a proof.

I though McDonald’s follow proper hygiene but i was wrong. After seeing this, i will never order it from here. Its too bad.
When i tried to check with Swiggy though they can help me with this matter, they were start giving me 25rs coupon . If something happens to me will this 25 rs pay hospitals bills, no right . So i tried to ask for a call with executive guy, they closed the complain . Well these are online food serving platform, here the mistake is of restaurant which server bad quality food and does not follow proper hygiene.

I hope my voice will ne hear and strict action should be taken against restaurant, their food and kitchen should be checked properly for the quality . We are not paying for this . They need to follow proper hygiene and can not play with people health.
One think is sure, i am not going to place order ever from McDonald’s, it just broken my trust.

As this complaint is public, guys do not eat food without checking. These days its not safe to eat outside food . Better to cook at home, at least we know what we are eating.

Looking forward to hearing from you.

Thanks & Regards,
Harjot kaur
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McDonald's India customer support has been notified about the posted complaint.
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Hi, we are sorry to make you feel bad. We never want to leave our patrons to feel bad. Please write more about your experience at [protected]@swiggy.in with your order Id, so that we can make it up to you.

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