Mcdonald's India — Highly disappointing service

Address:

McDonald's, Sargasan Cross Road, Gandhinagar, Gujarat 382421

I have visited Mc Donald's of various cities and have been a huge fan of your food since forever. One year ago I have shifted to Gandhinagar and have been visiting the Sargasan branch and for some good reason their offer kiosk refuses to work and the staff also doesn't seem to care about the same.
As a customer I do realise there could be technical glitches, once twice but it has been happening so frequently that I have no choice but to raise this complain. Requesting you to provide technical assistance to this branch so that I can have the orignal McDonalds experience here as well.