Address: | Nilambar Triumph, Vadodara |
Dear Sir/Ma'am, My name is Juraij patel residing in Vadodara, Gujarat.
Yesterday I visited your store located at Nilambar Triumph, Vasna, Vadodara.
we place 2 different orders through your mobile application by TWO different mobile phones. one order was ready in 5-10 mins and other order was not delivered till the 40 mins of placing of order. I went to the counter for information regarding my order, they were not aware of my order and my order was on their display since last half hour, I asked responsible person to please hurry as it is already 45 mins since my order. The Guy (Huzefa) was not talking with us politely and when I asked why did not you prepared my order since last 45 mins he forced me to ask for refund. His behaviour was not at all acceptable. And in the end I ended up wasting my 1 hour at your store and came back without food. this was not excepted from Mc Donald's
Thanks and Regards
Juraij Patel Was this information helpful? |
We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id, and contact number at [protected]@mcdonaldsindia.com, and our team will take this ahead.
Regards,
Team McDonald's