Mcdonald's India — Incomplete order delivery

Prashree87

Mar 31, 2022

Address:

Hubli, Vidyanagar, McDonald's

I had order for 2 Mexican Maloof Tikki +French fries R combo and 4Mcvegiees + McDuffie combo...on 31st March at 19.58 p.m. at McDonald's Hubli, Vidyanagar branch through swiggy...when I received the order French fries were missing...on contacting Swiggy thy told me that thy just bring the parcel given to thm and when contacted McDonald's initially thy refused but on going through the order no. They told I need to send the same delivery boy of swiggy to McDonald's if I want the product to get delivered...ridiculous behavior by the company ...need to think twice before ordering ...being an internationally known company I think one should act responsible enough...more than money it's attached with the sentiments of children

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Comments

Swiggy Customer Care

from Bengaluru, Karnataka

Apr 2, 2022

Hi Prashree, we are sorry to make you feel bad about the missing items. We never want to leave our patrons to feel bad. Please write more about your experience at [protected]@swiggy.in with your order Id, so that we can make it up to you.