Mcdonald's India — Money debited and order not captured

Mcdonald's India — Money debited and order not captured

R Rupal0205 from Mumbai, Maharashtra Nov 18, 2022 Nov 18, 2022 This thread was updated on Nov 18, 2022

Hi, On Oct 08 i placed an order via online app and money got debited with no order captured. Upon calling they booked order and said I pay by COD and online debit will get refunded as itbis known issue of of system glitch. It's been several weeks I am following up with customer service calls and no resolution. Order # MBO-DL[protected] Amount 724 +2 photos Was this information helpful? No (0) Yes (0)
McDonald's India customer support has been notified about the posted complaint.
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McDonald's India Customer Care

from Hisar, Haryana

Nov 18, 2022

Verified Support

Dear Rupal,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id, contact number and store's location at [protected]@mcdonaldsindia. com, and our team will take this ahead.

Regards,
Team McDonald's