[Resolved] Mcdonald's India — Money Debited but order not placed

Afrah Shaikh

Feb 4, 2022

Address:

McDonalds Family Restaurants, Bhendi-Bazaar-Saifee Ground Floor, Saifee Cluster, AL-SA'ADAH Building Ibrahim Rehamatullah Road, Mumbai:3

I had placed an order today at 7.57 pm on 04/02/2022. Received the below SMS:

Transaction No. [protected] for Rs 544.00 done for www.mcdelivery.co.in has succeeded from payu team

Had a word with the McDonald's team but they said there is no such order reflecting in the system.

I want to know when will i get my refund back as there is no clarity on my issue from mc Donald's team and neither anybody answers any calls on this nos [protected].

Please revert back.

Thanks,
Afrah.

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Mar 11, 2022

Complaint marked as Resolved

McDonald's India customer support has been notified about the posted complaint.

Verified Support

Feb 05, 2022

McDonald's India Customer Care's response Dear Afrah,

Thanks for writing to us. Your delight is very important to us. Kindly share your Email Id, and contact number at [protected]@mcdonaldsindia.com, and our team will take this ahead.

Regards,
Team McDonald's

Feb 07, 2022

Updated by Afrah Shaikh Unable to send a mail. It shows as email id does not exist?

Verified Support

Feb 08, 2022

McDonald's India Customer Care's response Dear Afrah,

Kindly share your Email Id, and contact number at [protected]@mcdonaldsindia.com and our team will take this ahead.

Regards,
Team McDonald's