Mcdonald's India — Money deducted but order not placed refund not received yet

Mcdonald's India — Money deducted but order not placed refund not received yet

A Aishuli from Mumbai, Maharashtra Dec 16, 2022 Dec 19, 2022 This thread was updated on Dec 19, 2022

I had ordered from McDonald's delivery app on 25th and 30th nov 2022 respectively and paid using Amazon pay UPI, money got deducted but order not placed 21 days passed yet refund not received my 827 rs. Stuck with you guys . Mailed 3-4 times and called your head office to Mr. Prasad who confirmed me refund and a call back from customer service but still nothing. I need my money back . Never ordering from mcd app again for sure horrible experience for a loyal and long time customer . Kindly reply. Aishwarya Poojari Was this information helpful? No (0) Yes (0)
McDonald's India customer support has been notified about the posted complaint.
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McDonald's India Customer Care

from Hisar, Haryana

Dec 19, 2022

Verified Support

Dear Aishwarya,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id, contact number and store's location at myfeedback @mcdonaldsindia .com, and our team will take this ahead.

Regards,
Team McDonald's