I would like to share the worst experience which i have faced today. Frequently i visit the mcdonald's because of taste but the situation today i faced it's really bad. Today i went to the mcdonald's branch at sector 14 dwarka new delhi. I ordered 5 mc alloo tikki and 5 mc puff and i given him rs 500 note but unfortunately the guy clearly denied to take that note because of something written on that which i recently withdrew from the atm machine, he also consulted with the manager her name is:- nupur and same response i received. Now please tell me is that my fault how could you denied to accept the currency. The situation which i faced today is really embarrassing for me. I will definitely escalate this issue if you don't take appropriate action.
Regards
Mayank kalia
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McDonald's India customer support has been notified about the posted complaint.
I have faced this issue many a times. The note dispensed by the ATM machine has something scribbled on it and now on one will accept the note from you. Even if you go to the bank they also refuse to exchange it stating that notes with some scribble on it are not a valid tender!
I solve this problem my transferring the issue back to the bank.
I put it in ATM Cash deposit machine and put it back into my account. The machine can detect soiled notes but not the ones with something scribbled on it in the white area.
Sadly banks do not accept such notes even though there's no such mandate from the RBI.
This is a rule created by all banks for their convenience and nothing else.
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I solve this problem my transferring the issue back to the bank.
I put it in ATM Cash deposit machine and put it back into my account. The machine can detect soiled notes but not the ones with something scribbled on it in the white area.
Sadly banks do not accept such notes even though there's no such mandate from the RBI.
This is a rule created by all banks for their convenience and nothing else.