[Resolved] Mcdonald's India — Not delivering food to address which available in McDelivery application

salman01395

from Powai, Maharashtra

Address:

Ashram Road, Ahmedabad

Hi Team McDonald's
Hope this finds you well, I am Salman Pathan from Ahmedabad Gujarat My Order No. Is "ASH-DL[protected]" m a regular Customer of Mcdonalds, My every time experience was good with Mcdonalds. But now for today I am not satisfied with your service of Delivery with App Mcdelivery Today I ordered 1 Large French Fries 2 Burgers and 1 Mcpizzapuff and as per my address is available on your Restaurant Serviceable area but Delivery Department said that sorry we are not delivering this order to you and telling me an illogical reasons like "Aapko Apke area se Bahar aana padega Hum log Apke Vaha nahi aa sakte" like reason and then canceled my order immediately so please resolve this complaint or else don't allow my area to Mcdonalds App so that I can't order next time

Thanking with Regards
Salman A Pathan
[protected].

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Aug 7, 2021

Complaint marked as Resolved

McDonald's India customer support has been notified about the posted complaint.

Verified Support

Nov 15, 2020

McDonald's India Customer Care's response Dear Salman,

Thanks for writing to us. Your delight is very important to us. Kindly share your email id and store's location along with your detailed concern at [protected]@mcdonaldsindia.com and our team will take this ahead.

Regards,
Team McDonald's