Mcdonald's India — not getting my refund

 
2 Reviews
Mumbai, Maharashtra, India
 Soniya Abhyankar on Sep 19, 2019
I paid 365rs on 30th august from upi id. My money got debited from my bank account but i didn't receive any acknowledgement from mac d. On contacting them they said it's a server problem and they will refund the money in 7 working days. It has been 20 days now and still o actions have taken. I tired of emailing the feedback team constantly but not even for once they cared enough to reply to me. Even the customer care is of no help. I want my refund as soon as possible

Complaint Status


[Sep 19, 2019] McDonald's India customer support has been notified about the posted complaint.
Updated by Soniya Abhyankar, Sep 30, 2019
My complain hasn't been resolved... But stil is marked as resolved.im gonna complain to consumer court now
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Dear Soniya,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id, contact number and store's location along with your detailed concern at [protected]@mcdonaldsindia.com, and our team will take this ahead.

Regards,
Team McDonald's

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    Mcdonald's India - not getting my refund