Mcdonald's India — not initiated my refund

Address:17/31 B, 1st floor, near riwaz showroom tilak nagar, New Delhi, Delhi, 110018

Dear sir,

Please note that i have visited mcd on 7th of july in tilak nagar. Due to the wrong hearing of your staff they provided me the wrong order. When i refused to take the order they said that we are initiating the refund order and i can place my fresh order.

Inv no of the refund receipt is 039560 dates 7th july 2019 amounting to rs 333.90.

I have visited the outlet number of times regarding the same but i am not getting any satisfactory reply regarding the same.

Being a loyal customer of mcd i havent thought that you will treat like this for just 333.90 amount. I have even contacted my bank and they said that till now no refund has been initiated from mcd and no refrence no. Is being showing to them and the maximum time limit the bank takes is 7 working days which have already completed. They said they will help me in raising a complaint regarding the same.

Kindly look into the matter and help if possible. And sorry but i have lost trust in mcd. Worst service you are giving these days.
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