I have placed an order online for a Burger & Pizza Mcpuff today at around 12 noon. After 12:30 I received a call from the MGF Mcdonald that the area in which you are placed does not came in our domain so they have transferred the order to other store which can handle the same. After 15 min I received a call from the other Mcdonald Store that they also can't deliver because the rider they have does not know the address, so they can not supply the order. There is some Mr. Rupesh Kumar (obviously, I think the name is wrong) he said that he can not do that and have asked to call the customer care.
Icing on the cake is after some another 15 min, I receive the call from customer care, where the guys calling has all the time want to justify that they don't provide service to the area where my place is located, even after their is only one JMD Regent Plaza in Gurgaon and they have the same in their drop down list of Mcdelivery Online.
I think, Mcdonald should remove such areas from their List if they can not provide the Services and stop harassing the Public. Was this information helpful? |
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