Mcdonald's India — parking issue for the people who come to mcdonalds at vijay, char rasta ahmedabad

Address:Ahmedabad, Gujarat

I want to complaint about the totally unacceptable behaviour of the manager of macdonalds at vijay char rasta ahmedabad when i asked for the parking for people who come macdonalds. The reply i got was we have kept a notice of park at your own risk.. These are the words of that macdonalds manager. And because of which we parked our vehicle not to eat just to take the delivery of our meal.. And in that time our our vehicle was towed.. So taking a meal of rs. 100 and additionally paying 350rs for your issues of not having a proper parking place.. And this is not the first time i was stopped to park at the parking place many times before also watchman stopped us from parking inside giving the reason that there is no parking area for people who come to macdonalds and we provide parking space only from 7.00pm so why are you open before that??. Is this the level of service from such a famous and preferred food place acceptable?? This is today's incident only and the manager of that area said that macdonalds are not paying the rent for that area.. For this we are not responsible to pay indirectly.. There were 7-8 people who at the same time came for their vehicle which was towed.. We come to your place to have a happy experience not to have bad memories.. I want my complaint to be seriously heard and actions to be taken
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McDonald's India customer support has been notified about the posted complaint.
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Dear Juhi,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id and contact number along with your detailed concern at [protected]@mcdonaldsindia.com, and our team will take this ahead.

Regards,
Team McDonald's

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